Client Resources

HIT THE

EASY ACCESS

BUTTON

Need support? We are here to help ensure easy access through the enhanced Ticketing System.

Find your easy button below, and we’ll work to resolve the issue quickly.

Technical Solutions
Support

  • System access
  • Desktop Support / Printer Issues
  • PC Operations
  • Network access
Submit Ticket

Health Plan Operation Support

  • Network and Provider Roster
  • Enrollment or Claims Question
  • HEDIS / Star / Quality Measure
  • Pharmacy or Formulary Discussion
Submit Ticket

General
Support

For all other inquiries or questions, send us an email and let us help.
Submit Ticket

TROUBLESHOOT WITH BRAD

Not quite sure who to contact? Brad and his team are also here to assist.

Brad Campbell is a highly experienced Technical Operations Manager with an established history of working in a multitude of roles within the insurance industry. He is skilled in Computer Network Operations, Operations Management, Customer Service, Data Analysis, and Strategic Planning.

Brad Campbell

Senior Account Executive / HCAFA

Contact Brad

IN THE KNOW

Industry News and Notifications

PEO Award
HPMS Memos Archive
Client Change Form
Medicare Prescription
Drug Manual
Medicare Managed
Care Manual
Risk Adjustment
Submission Deadlines

IN GOOD FORMS

Helpful forms and resources

Strategic Partners

Keeping Compassion, Integrity and Excellence in Care Our vendors and affiliated partners strengthen our strategic suite of solutions by bringing best in class health care and health-related services.

Arkansas State Employee Benefits Administration (ARSEBA)

ARSEBA provides voluntary benefits to Arkansas State employees and is located in Little Rock, Arkansas.

Central Arkansas Nursing Centers (CANC)

Central Arkansas Nursing Centers is headquartered in Ft. Smith, Arkansas. This group provides administrative services to a group of long-term care facilities in Arkansas.

Mallard

Mallard Medical Supply is an American-owned medical equipment supplier centrally located in Warren, Arkansas, allowing us to serve the entire country. We are a trusted source for high quality medical supplies.

NavistaCare

NavistaCare provides outcome driven value-oriented care to members in long term care facilities in Arkansas.

Southern Administrative Services (SAS) 

Southern Administrative Services is headquartered in Arkansas. This group provides consultative services to long-term care facilities in Arkansas.

Trinity Home Care

Trinity Home Health of Arkansas is a locally owned and operated Medicare-certified home health care agency. The mission of Trinity Home Health of Arkansas is to live out our values of Compassion, Integrity, and Excellence by providing quality, efficient, and effective health care and health-related social services in the comfort of the patient’s own home.

Qualis

Qualis Strategic Network Partners, LLC is headquartered in Ft. Smith Arkansas. Qualis provides care coordination to Arkansas residents who are long term care eligible but are remaining in the home.

Reliance

Reliance is headquartered in Arkansas. This group provides administrative services to a group of long-term care facilities in Arkansas.

Reliance

Reliance is headquartered in Arkansas. This group provides administrative services to a group of long-term care facilities in Arkansas.